Our online store is always open for you to shop whenever you'd like. That said, as we focus on keeping our people, guests, and community safe, we're taking extra measures at our distribution centres such as limiting the number of people working at any given time, which may cause some delays.
We've temporarily paused on handling order cancellation requests, and we're not able to edit orders once they've been placed.
If you're having second thoughts about your purchase you'll be able to return or exchange it for up to 30 days after normal operations begin. You can read about our return policies HERE.
Please allow 5-10 business days for us to ship your order, and keep an eye on the tracking once your order has shipped to follow along. We know you're eager to get your new Tiger King merch and we'll be hustling to get it to you as soon as possible. We're grateful for your patience during this time.
Our shipping carriers are processing and delivering much higher than normal volume, and have also implemented measures to keep their people and communities safe. This is contributing to delivery delays across the country. Keep an eye on your tracking to follow your order’s progress.
We're processing returns within 10-15 business days once your return reaches our warehouse.
As we focus on keeping our people, guests, and community safe, we're taking extra measures at our distribution centres such as limiting the number of people working at any given time, which may cause some delays to return processing.
We ask that you hang onto your item and reach back out to us at a later time. We're grateful for your patience.
If you haven't heard back from us about your refund within 10-15 business days from the time your package reaches our warehouse please contact us through the CONTACT form and make sure you provide your order number.